About Us

MISSION STATEMENT

To provide our customers with Brand New, First Quality, Home Furnishings, at below wholesale prices.
To supply our customers with Fast, Reliable, and Courteous Service.
To back our products and services with an Unconditional Price Protection Guarantee, and a Full Money Back Guarantee

PowerSellerUSA
4809 Ave N Suite 400
Bklyn, NY 11234

866-832-3200 - Customer Service is available Monday through Friday from 10am to 5pm EST.
To inquire about order status please email us at
sales@powersellerusa.com

PowerSellerUSA.com is proud to be a top rated yahoo store. We are the leading online source of Fine Home Furnishings. Since 1996 we have been providing our New York City customers with quality home decor items at below wholesale prices. Our business specializes in buying goods in bulk from major national wholesalers and directly from manufacturers, which we then distribute to the public at unbeatable prices. Well below retail and wholesale prices! You too can take advantage of our competitive edge, Power Buys! Power Savings!

YOU'LL ALWAYS PAY LESS at PowerSellerUSA.com!

It's that simple! With our Unconditional Price Protection Guarantee. If you should find a lower advertised price on any of our products, we will not only Match the price, but we will beat it by 15%. That's right, we will beat the price by an additional 15% of the difference to thank you for bringing it to our attention.For example, if you find an identical item advertised for $399 at one of our competitors, and our price is $499, then we'll match the $399 price and take off an additional 15% of the difference for a total guaranteed lowest price of $384

Our prices are guaranteed up to 7 Days after initial purchase. All you have to do is e-mail us at PriceGuarantee@PowerSellerUSA.com. Include our item number/description, the URL where you saw the merchandise advertised, and your order number. Your refund will be issued within 5 Business Days. *Products must be of same Make, Model, Size, Color, and Shape. Brand New, First Quality. Product number and brand name must be advertised on competitors site.

PAYMENT INFORMATION

For payment we accept All Major Credit Cards: Visa, Mastercard, American Express, Discover and Diner's Club. We also accept Visa and Mastercard payments through PayPal (ID: PowerSellerUSA@aol.com). If you wish, you may send us a Money Order or Certified Check to the address above. Sorry, we can not accept Personal Checks. For New York State residents, please add 8.875% Sales Tax.

SHIPPING INFORMATION

PowerSellerUSA.com offers free shipping on all of our items, and ships via UPS Ground service to all destinations within the continental US. We DO NOT ship to P.O. Boxes. Orders shipping to HI, AK and PR will incur a $30 surcharge, per item, when order is placed. Coupons are not valid for orders shipping to HI, AK or PR. Most Orders ship within 48-72 Hours, providing that the item is in stock. We generally stock all of our products, except in those cases were we did not fully anticipate the demand. If your item is out of stock, you will be notified via e-mail. We will thereby attempt to fulfill your order within 2-4 weeks. Please note, your Credit Card will NOT be charged until the item is ready to ship.

RETURN POLICY

Unconditional Full Money Back Guarantee. We understand that an area rug is an integral part of your home’s décor and that you need to be completely happy with your purchase. That’s why every item we sell is backed by PowerSellerUSA’s 100% satisfaction guarantee. If, for any reason, you are not 100% satisfied with your order, you can return it to us within 15 days. No questions asked. Once we receive the order back, we will conduct an exchange, or refund the full purchase price, whichever you prefer.

Clearance and custom made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered. Items must be returned in their original packaging, with all labels attached. It is the customer's responsibility to ship the item back to our Returns Department.

If you have a return, please contact our Returns department at returns@PowerSellerUSA.com for a Return Authorization Number and Return instructions. (Rugs without a Return Authorization Number will not be accepted and may be returned at the senders expense)

*Area rugs that are soiled or damaged cannot be returned or exchanged. No Refunds after 15 days.

**Please note that all returns on rugs that are 9'x12' and over will incur a 15% restocking fee. Refused orders will incur a 15% restocking fee

***Please note that all returns on Tiles or Planks will incur a 25% restocking fee. Returns will NOT be accepted at our P.O. Box. Please do NOT send returns to the above address--Email us first. We will NOT accept any COD packages. Also note that in the rare event that some tiles arrive damaged, we will gladly replace any affected tiles that are reported within 15 days of delivery. If the buyer does not want replacements and opts to return the tiles, the tile order(s) will have to be returned in accordance with our return policy.

***Also note that orders for items that are on clearance include prices that been drastically reduced and cannot be combined with any coupons or offers.